Cancelling a booking can be done online or through our app.
To maximize availability for all GoCar members we ask for at least 3 hours’ notice when cancelling a booking.
If you are cancelling a booking with 3+ hours notice, there is no charge. If you cancel a booking with less than 3 hours notice there will be a 50% charge of the initial cost of the booking.
If you do not cancel your booking and do not drive you will be charged for the full reserved time.