The rates for ancillaries and penalties are as follows:
- The excess on all vehicles is €2000.
- Annual DEW (Damage Excess Waiver) can be purchased for €200 per annum and reduces your excess from €2000 to €250.
- Cancellations of more than 3 hours notice will receive a full refund. Cancellations with less than 3 hours notice will incur a 50% cancellation fee.
- A €25 penalty will apply if you return the GoCar with less than 1/4 tank of fuel/less than 25% battery.
- A valeting charge of €150 plus a €30 admin fee will apply if your GoCar or GoVan is excessively dirty after your trip.
- Unreported damage after your trip will result in the €2000 excess plus a €30 processing fee being charged.
- If a vehicle is not returned to the correct base, a fee of €150 will apply if returned off base within the same county or €300 will apply if returned off base in a different county. A €30 processing fee will also apply.
- If you park illegally and your vehicle gets clamped, the clamp release fee plus a €30 processing fee will apply.
- Late returns will result in unauthorised hours being charged at a rate up to 300% of the booked hourly rate plus a €25 fee if the next customer is inconvenienced.
- €500 penalty for allowing an unauthorized drivers to operate a vehicle. You may also be blocked from using our service.