Most members never encounter additional fees. However, there are some penalties and charges that may apply if the Golden Rules or booking conditions are not followed.
Common fees
- ⏰ Late return fee: Charged at double or triple the hourly rate, depending on how late the vehicle is returned.
- ⚠️ Inconvenience fee: €25 if your actions disrupt another member’s booking.
- 💡 Lights left on: €25 charge if the vehicle battery is drained due to lights being left on.
- 🚫 Illegal parking: The cost of the parking fine, plus a €30 administration fee.
- 🧼 Valeting / deep cleaning: From €150, plus a €30 administration fee if the vehicle requires additional cleaning.
- 📍 Off-base return:
- €150 if returned within the same county
- €300 if returned in a different county
- €30 administration fee also applies
- ⛽ Returning with less than ¼ tank of fuel/25% charge in EV: €25 charge.
- 🛡️ Insurance excess: €2,000.
Following the Golden Rules of GoCar membership will help you avoid these charges and ensure a smooth experience for everyone. 🚗