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  1. GoCar
  2. Get Go'ing
  3. FAQs

FAQs

  • Do I need to carry my licence?
  • How do I unlock the car?
  • How do I open my GoCar?
  • Parking your GoCar
  • Who can drive the GoCar during my booking?
  • Who is responsible for refuelling and recharging?
  • My vehicle is low on fuel/battery - What should I do?
  • An AdBlue warning has appeared on my dash. What should I do?
  • I forgot my PIN or password
  • How can I extend my booking?`
  • Can I take my pet with me?
  • Is smoking permitted?
  • Do I have to clean the car or van?
  • What happens if I break down?
  • Traffic / Parking / Littering / Speeding Fines
  • Tolls
  • What should I do if the GoCar is not there when I arrive for my booking?
  • ''Your Car Is Not At The Right Place''
  • Can I take vehicles abroad?
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